FAQ‘s

Q: When will my flowers be delivered?

A: All floral and gift orders placed before 9.30am are collected on the first morning delivery run. Orders placed after 9.30am will leave the studio at 1pm for a late afternoon delivery of your selected delivery date. By supplying a phone number for the recipient, our courier team can eliminate any delivery issues. 

Q: What happens to my flowers and gifts if no one is home when delivered?

A: My courier team will leave the items in a safe and shaded area. If there is nowhere to leave, they will phone the recipient for further assistance 

Q: Can I pick up my order?

A: Because Poppy In April is studio-based, I’m not always around. I often deliver your beautiful florals locally, collect blooms from local growers, and source new exciting products. Please add a time to your click and collect order, your time window needs to be mindful of how I operate. 

Q: I’m not sure if you deliver to a specific area; how will I check before placing an order?

A: If you’re ever unsure of the delivery area, please call or email me. This way, I can check with our floral couriers and confirm. 

Q: I’ve missed the cut off for ordering blooms; it’s a special birthday today. Help!?

A: Contact me; I’m always here to help brighten everyone’s day where possible. 

Q: What ingredients are in the Poppy In April soaps?

A:  French Pear - Olive Oil, Cocoa Butter, Coconut Oil, Shea Butter, Sweet Almond Oil, Castor Oil, Sodium hydroxide, French pear Fragrance Oil, Mica, Botanicals 

Rose and French Pink Clay - Olive Oil, Cocoa Butter, Coconut Oil, Shea Butter, Sweet almond Oil, Castor Oil, Sodium hydroxide, Rose and Jasmine Fragrance Oil, French Pink Clay, Titanium Dioxide, Mica, Botanicals

Jasmine and Honeysuckle - Olive Oil, Cocoa Butter, Coconut Oil, Shea Butter, Sweet almond Oil, Castor Oil, Sodium hydroxide, Kaolin Clay, Jasmine and Honeysuckle Fragrance Oil, Botanicals

Kawakawa Soap - Olive Oil, Cocoa Butter, Coconut Oil, Shea Butter, Sweet almond Oil, Castor Oil, Sodium hydroxide, Colloidal Oatmeal, Kaolin Clay, Lavender Essential Oil

 

Q: What ingredients are in Sweet Temptations cupcakes?

A: Vanilla - Butter, Water, Sugar, Flour, Self Raising, Cocoa, Eggs, Vanilla Extract, 

All ingredients may have been produced on a line that manufactures Nuts, Trees Nuts, and other allergens.